Club experience – the key to member satisfaction

Jessie Harman

By Jessie Harman, 2021-23 Rotary International Director

The results of the 2022 Rotary International All-Member Survey are clear – the number one driver of member satisfaction is club experience.  Just over 78,000 members responded to the online survey conducted by RI’s Research and Evaluation team.

A recently published report on the survey also spelled out the aspects of club experience that mattered most to members – “meeting enjoyment” and “confidence in club leadership,” followed closely by “satisfaction with club service,” “satisfaction with finding friends,” and “comfort with other club members.”

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Our most important value is leadership

Past District Governor Haresh Ramchandani, a member of Rotary International’s Membership Growth Committee, speaks during a past International Assembly.

By Haresh Ramchandani, Rotary Club of LIFE, Montego Bay, Jamaica

Since I joined Rotary in 1997, we’ve had many presidential themes. There’s a new one every year, and they all focus on one or more aspects of our core values: service, fellowship, integrity, diversity, and leadership. But I would like to spotlight just one of those values – leadership – because I think it’s the most important and sometimes gets overlooked. It is by developing leaders that we change the world.

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Mumbai Rotary comes to aid of a stranded student

Members of the Rotary Club of Deonar, Maharashtra, India, gather for a group photo in front of trees
Members of the Rotary Club of Deonar, Maharashtra, India, during a club social outing.

By Jaee Bhilare

I am a student at Amity University in Mumbai, India. I have routinely been taking the bus from Pune to Mumbai for the past two years. But a few weeks ago, I had the most unexpected journey.

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How to bring in new members

By Tom Gump, immediate past governor of District 5950 and a member and past president of the Rotary Club of Edina / Morningside, Minnesota, USA

Rotary’s recently launched Membership Society for New Member Sponsors has created a high level of enthusiasm for bringing new members into our organization and forming new and innovative Rotary and Rotaract clubs. How do you attract new members into your club? Or form a core of people interested in launching a new Rotary club? As someone who has brought in more than 50 new members (Membership Society Gold Level), I want to share a few thoughts.

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